Cancellation policy
Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These are based on the duration and frequency you selected at the time of purchase.
Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you may cancel it.
If you would like to cancel or modify your subscription, you may do so at any time. Your order confirmation emails include links to your order. You can manage your subscription from there.
Please refer to our Return Policy for more details on returns and refunds.
Pre-Orders
When you purchase a pre-order, you are buying a product that is currently out of stock or will soon be available. We may either collect no payment or a partial deposit at the time of purchase, store your payment method, and then charge the full amount or remaining balance at a later date.
You may cancel a partially paid pre-order that has not yet been processed. If the order has already been processed, it cannot be canceled; however, you may request a full or partial refund. Please refer to our Return Policy for more details on returns and refunds.
Try Before You Buy
When you order an item under a try-before-you-buy option, we authorize your payment method before fulfilling the order. You will have a set period of time to decide whether you would like to keep the item. Once this period has expired, if you have not returned the item, we will charge your payment method the full amount.